Date archive: September 2016

Good communicators don’t lie

Good communicators don't lie

A lie gets halfway around the world before the truth has a chance to get its pants on.   — Winston Churchill. The truth might hurt but it sure as hell will treat you better than a lie. If you’re a business and something goes wrong (or even just a little wonky) do not try to…

Five common communication mistakes

Five common communication mistakes

Good communication doesn’t have to be hard, but it can be easy to get wrong. Here are five common communication mistakes that people make: 1. Thinking it is about you (it is about the customer) 2. Selling, rather than communicating value and benefit 3. Being too technical in your language 4. Making things complicated –…